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Terms of Service

Last updated: 9 June 2026

1. Acceptance

By accessing or using CueClub.app (the “Service”), you agree to these Terms of Service (“Terms”). If you do not agree, you must not use the Service. These Terms form a binding agreement between you and the operator of CueClub.app (“CueClub”, “we”, “us”, “our”), currently operated by Alan Wong as an individual sole operator and intended to be assigned to a company once incorporated (see Section 18).

These Terms apply to all users. Organisers, venues, league administrators, sponsors, and commercial partners (“Organisers and Partners”) are additionally bound by Sections 5, 7, 8, and 9, which take precedence in the event of any conflict with informal or verbal arrangements.

2. The Service

CueClub is a pool and cue sports league and tournament management platform. It allows organisers to create and run leagues and tournaments, manage fixtures, calculate handicaps and ratings, and track standings. Players can register accounts, view their matches, ratings, statistics, and competitive history across the platform.

3. Accounts

  • You must provide accurate and current information when creating an account.
  • You are responsible for keeping your login credentials secure and for all activity under your account.
  • You must be at least 13 years old to use the Service.
  • One person may hold one account. Duplicate accounts may be merged or removed.
  • Player accounts are held by the individual player on the CueClub platform. Registering through, or joining a league run by, a particular venue, organiser, or partner does not make that party the owner or controller of your account.
  • We may suspend or restrict access to any account, and may withdraw Organiser or Partner privileges, at our discretion, including where we reasonably believe these Terms have been breached.

4. Acceptable use

You agree not to:

  • Use the Service for any unlawful purpose.
  • Submit false match results or manipulate ratings, handicaps, or standings.
  • Impersonate another person or misrepresent your identity.
  • Attempt to access other users’ accounts or data without authorisation.
  • Use automated tools, scripts, bots, or any manual or automated process to scrape, copy, extract, harvest, mirror, index, or systematically collect any data from the Service, whether or not you have an account.
  • Access, view, or collect data relating to players, leagues, or tournaments other than those you are directly participating in or, as an Organiser, directly operating.
  • Copy, reproduce, reverse-engineer, decompile, disassemble, or create derivative works of the Service or any part of it.
  • Circumvent, disable, or interfere with any access controls, rate limits, or security features of the Service.

Breach of this Section may result in immediate suspension and may give rise to liability for resulting loss.

5. Ownership of the platform and platform data

This section is central to these Terms.

5.1 The platform. CueClub owns all rights, title, and interest in and to the Service, including the software, source code, design, user interface, look and feel, branding, the CueClub name and logos, and all associated intellectual property. Nothing in these Terms transfers any of these rights to you. No licence to any CueClub intellectual property is granted except the limited right to use the Service in accordance with these Terms.

5.2 The platform database and derived data. CueClub owns the aggregated database and all data that CueClub generates, compiles, derives, or computes, including but not limited to: the ranking and rating systems, handicap calculations, statistical models, aggregated and anonymised datasets, league and tournament histories as compiled and structured within the platform, performance records, and any analytics, insights, or derived works produced from data on the Service. This ownership applies regardless of who originally submitted the underlying inputs. The structure, selection, and arrangement of the database are protected, and no person may extract or re-utilise a substantial part of it.

5.3 No transfer to organisers or partners. Organisers and Partners use the Service to run their own competitions, but acquire no ownership of, and no right to extract, port, sell, license, or transfer, the CueClub user base, the platform database, or any data belonging to CueClub under Section 5.2. The relationship between a player and CueClub is independent of any Organiser or Partner that introduced them to the Service. No Organiser or Partner may claim the players who register via their league or venue as their own database, nor remove or replicate the platform’s records on departure.

5.4 Feedback. Any suggestions, feature requests, or feedback you provide become the property of CueClub, and CueClub may use them without restriction or obligation to you.

6. Your content and the licence you grant us

6.1 Your content.“Your Content” means the data you submit to the Service, such as match results you enter, league and team names you create, and profile information you provide. As between you and CueClub, you retain ownership of Your Content in its raw, individual form.

6.2 Licence to CueClub. You grant CueClub a worldwide, perpetual, irrevocable, royalty-free, sublicensable, and transferable licence to host, store, use, reproduce, display, process, aggregate, anonymise, analyse, and create derivative works from Your Content, for the purposes of operating, providing, improving, and developing the Service and features built on it. This licence survives the deletion of your account and the termination of these Terms.

6.3 Aggregated and derived data. You acknowledge that once Your Content is aggregated, combined with other data, anonymised, or used to compute ratings, rankings, statistics, or other derived outputs, the resulting data is owned by CueClub under Section 5.2 and is not removed or affected by any later deletion of your account or Your Content. Deleting your account removes your personal data as described in our Privacy Policy, but does not require CueClub to dismantle aggregated standings, historical records, or derived statistics.

7. Organiser and Partner obligations

If you use the Service as an Organiser or Partner, you additionally agree that:

7.1 Scope of access. Any access you are given to player data, contact details, or platform features is granted solely to operate your own leagues and tournaments on the Service, and for no other purpose. You will not use such access to contact, solicit, or compile players for any purpose outside the operation of your league on the Service.

7.2 No competing use. You will not use the Service, any data obtained through it, or any knowledge of its features or operation to design, build, fund, advise, or operate a product or service that competes with CueClub, during your use of the Service and for 12 months afterwards. You will not assist any third party in doing so.

7.3 No circumvention.You will not attempt to move players, leagues, or competitions off the Service in order to avoid fees, nor solicit CueClub’s users to migrate to a competing platform, nor use the Service to identify and then approach users off-platform for a competing purpose.

7.4 Commercial inventory. Advertising, sponsorship, and promotional inventory within the Service and on any CueClub-operated stream or broadcast belong to CueClub. Organisers and Partners may not sell, resell, or grant such inventory to any third party except under a separate written agreement with CueClub. Introducing a sponsor does not create any right to the inventory or its revenue except as expressly agreed in writing.

7.5 Conduct.You will operate your leagues honestly and will not use CueClub’s platform, branding, or records to coerce, mislead, or unfairly penalise players. CueClub may withdraw Organiser privileges where it reasonably considers conduct on the platform to be abusive, fraudulent, or damaging to the Service or its users.

7.6 Commercial terms prevail in writing. Any founding-partner status, discount, free period, revenue share, or other commercial arrangement is only binding on CueClub if recorded in writing and signed or confirmed in writing by CueClub. Verbal or informal statements do not create binding commercial commitments, and any discount or benefit applies only to the specific Organiser, venue, and leagues expressly named, and only for the period expressly stated.

8. Data export

Organisers may export data relating to their own leagues (for example via CSV export) as an operational convenience to help them run their competitions. This export feature does not grant any Organiser ownership of the CueClub database or user base, any right to the personal data of players beyond what is necessary to operate their own league, or any right to use exported data to build, seed, train, or operate a competing service. Exported data must be handled in accordance with applicable data protection law and these Terms, and must be deleted on request or when no longer needed to operate the relevant league.

9. Subscriptions and fees

Some features of the Service may require a paid subscription. Where pricing, founding-partner terms, discounts, or other commercial arrangements have been agreed in writing under Section 7.6, those arrangements apply in addition to these Terms. CueClub may introduce, change, or end pricing for the Service in future, with reasonable notice for existing paying users. Fees are non-refundable except where required by law.

10. Availability

We aim to keep the Service available but do not guarantee uninterrupted or error-free operation. We may perform maintenance, updates, or changes that temporarily affect availability. We may modify, suspend, or discontinue any part of the Service at any time.

11. Termination

We may suspend or terminate accounts, or withdraw Organiser or Partner privileges, that violate these Terms, with or without notice. You may delete your account at any time as described in our Privacy Policy. On termination, your right to use the Service ends immediately, but Sections 4, 5, 6, 7, 8, 9, 12, 13, 14, 15, and 16 survive.

12. Indemnity

To the extent permitted by law, you agree to indemnify and hold harmless CueClub and its operator from any claims, losses, liabilities, and reasonable costs arising out of your breach of these Terms, your misuse of the Service, or your infringement of any third party’s rights.

13. Security and data incidents

We take the security of the Service and the data on it seriously and apply reasonable technical and organisational measures to protect it. However, no internet-connected service can be guaranteed entirely secure, and you acknowledge that unauthorised access, data loss, leaks, corruption, or other security incidents can occur despite best efforts.

In the event of a security incident affecting your data, CueClub will:

  • act in good faith to investigate, contain, and remediate the incident;
  • where reasonably possible, work to recover or restore affected data;
  • notify affected users where required by applicable law or where we reasonably consider it appropriate; and
  • cooperate with relevant authorities and regulators as required by law.

To the maximum extent permitted by law, you accept that:

  • using the Service involves an inherent risk of security incidents, and you do so at your own risk;
  • CueClub and its operator are not liable for any loss, damage, claim, cost, or distress arising out of any unauthorised access to, leak of, loss of, alteration of, or destruction of your data, Organiser or Partner data, or any other data on the Service, whether caused by hacking, malware, phishing, social engineering, infrastructure or hosting provider failure, vulnerability in third-party software or dependencies, or any other cause outside our reasonable control;
  • the limitation of liability in Section 14 applies in full to any such incident; and
  • nothing in this Section limits any liability that cannot be limited under applicable law.

Third-party providers.The Service is built on top of third-party infrastructure, platform, authentication, payment, communication, and analytics providers, including but not limited to Supabase, Vercel, Google (including Google Cloud, Gmail, and Google Sign-In), Apple (including Apple Sign-In and App Store services), Cloudflare, Mailtrap, and any future providers we may use. To the maximum extent permitted by law, CueClub and its operator are not liable for any loss, leak, breach, outage, data corruption, or other incident caused by or originating from such a provider, including any security flaw, vulnerability, misconfiguration on the provider’s side, account compromise at the provider, or breach of the provider’s own systems. We will, where reasonable, cooperate with the relevant provider on investigation and remediation, but we do not warrant, guarantee, or assume responsibility for the security or availability of any third-party service.

Organiser and Partner responsibility.Organisers and Partners are responsible for the security of their own login credentials and devices, and for the lawful handling, storage, and onward sharing of any player data they receive or export from the Service under Section 8. This includes notifying affected players and relevant authorities where required by applicable data protection law. CueClub is not liable for any incident caused by an Organiser’s or Partner’s compromised credentials, exported data, or third-party systems.

14. Disclaimers and limitation of liability

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, to the fullest extent permitted by law. To the maximum extent permitted by law, CueClub and its operator are not liable for any loss of data, loss of profits, loss of business or goodwill, interruption of service, or any indirect, incidental, special, or consequential damages arising from your use of or inability to use the Service. Where liability cannot be excluded, it is limited to the amount you paid to CueClub in the twelve months before the event giving rise to the claim, or SGD 100, whichever is greater. Nothing in these Terms limits liability that cannot be limited under applicable law.

15. Governing law and disputes

These Terms are governed by the laws of Singapore. Any dispute arising out of or in connection with these Terms shall be referred to and finally resolved in the courts of Singapore, to whose jurisdiction you submit. You agree to bring any claim in your individual capacity and not as part of any class or representative action.

16. General

If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect, and the unenforceable provision will be applied to the maximum extent permitted by law. Our failure to enforce any provision is not a waiver of it. These Terms, together with any written commercial agreement under Section 7.6 and the Privacy Policy, are the entire agreement between you and CueClub and supersede any prior or informal understanding.

17. Assignment

CueClub may assign or transfer these Terms and all associated rights, licences, and obligations, including all rights and licences granted under Sections 5, 6, and 7, to any successor entity, including a company incorporated by the operator to run the Service. You may not assign your rights or obligations under these Terms without our consent.

18. Changes

We may update these Terms from time to time. Material changes will be posted on this page with an updated date. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

19. Contact

Questions about these Terms? Email us at hello@cueclub.app.